FAQs

Solution

Q: 

I’ve read something about connectivity. That’s never going to fly in my company

A: 

You’re probably thinking about telematics and if that’s the case, you’re absolutely right. CMaaS however is all about connectivity. Practically, this means that we pull data out of the car computer (such as the car’s mileage) and send that in small data packages to our system. We’re not tracking your employees, nor are we monitoring them unless you want us to.

You’ll probably know that modern cars are already connected out of factory, but you’re not benefiting from the data. Why don’t we change this?

Q: 

You mention gamification. How does that work?

A: 

Think of gamification as a motivation tool for your Employees; you define the rules of the game for them to reflect your objectives. For instance, if you want your employees to use active solutions (walking, cycling) rather than using cars, we’ll implement a carrot-and-stick effect: cycling generates a reward, driving a car generates a penalty.

Next to the rules of the game, there’s an element of competition. In the same example, your HR department can compete against the Accounting department for the best utilization rate of bicycles.

Finally, there’s a concept of currency. Traditionally, budgets are expressed in money values, but this can be tweeked into virtual credits, CO2 credits or even in calory credits – whatever works best for you to achieve your objectives

Q: 

I see there’s a mobile phone application. What does it do?

A: 

The app is developed for the car users (shared or not) and is built to optimize operational efficiency. The app links the driver to the car and links the driver to the system. As such, it’s a data gateway.

The employees can use the app for various operations: they’ll find info about the car and its dedicated supply chain (if it’s a LeasePlan car, the driver will find only LeasePlan contact details), they can book shared cars, they can enter whether a trip was private of professional (useful in those countries where taxation is based on utilization) and much more.

Q: 

How does the mobility part work? Do you have one app with all the solutions on it?

A: 

Mobility providers are not keen on integrating their tech into someone else’s applications. It’s horribly complex to mirror app functionality and also generates a lot of issues on the payment side.

This is why we have reverse-engineered integration; rather than mobility providers integrating into CMaaS, CMaaS will integrate into the mobility solution. Compare it with a little piece of tech that we smuggle into a mobility provider’s app!

As a result, CMaaS works with virtually any on-demand solution. You can select your preferred suppliers per Employee group, and we will deal with the rest.

The user experience is simple: they use the apps that they’re familiar with and benefit from all the functionalities of this app. 

Contract

Q: 

I love the cost slide, but honestly, you’re going to charge us, right?

A: 

Correct! We’ll be charging you for the implementation part, which includes policy advice, Blueprint and system setup; we’d rather tailor the solution to your needs than hand over a toolbox. After implementation, you become a subscriber and pay a monthly fee per car and/or per user, depending on the final product.

Nevertheless, we’re pretty affordable, especially compared to what more established players on the market would charge you for a less advanced system.

Q: 

Can I try it out before implementing CMaaS in all my locations?

A: 

Of course! We encourage you to try it out. Typically, we’d recommend to test the solution in a mobility-friendly location in order for us to showcase the full suite of benefits, but we can also split things up and try out the digital fleet manager in one place and the mobility integrator in a different place.

Q: 

I’ve never worked with a VAR. Isn’t that horrible complex from a contract and data privacy point of view?

A: 

Basically, working with a VAR is the same thing as working with a single vendor. One point of contact for contracts & software approvals. But we get your point – there’s a level of complexity coming from the fact that there are 2 pieces of software working together. This is why we’ve asked BDO to assist us and make sure our documentation is well prepared. And yes, we’re getting all these fancy certifications done as well to make sure your DP colleagues are happy!

Q: 

How does it work from a liability point of view?

A: 

Both software providers (VAIGO and OVIDRIVE) have sufficient liability coverage for any major corporate – we’ve been there before!

Where are you located and how can you get in touch?

We’re in Europe, Australia and Asia.  You can reach us via contact form or email (contact@cmaas.solutions)

Contact Form

arrow&v

©  2020 Connector K.K. All Rights Reserved

  • White LinkedIn Icon